You can return any item for a refund/replacement within 30 days of receiving your original order.
To qualify for a refund, you must first contact our customer service team to request a return authorization within 30 days of the purchase date.
Please, note that the address mentioned on the website or package is NOT a return address. To return,
To contact Customer Service, please
for troubleshooting to get detailed return instructions before sending any products back.
Please note that we are not responsible for the costs of returning the items to us unless we delivered the item to you in error.
You will need to email Customer Service the following information:
· The case number provided by our Customer Service team
· A copy of the invoice provided by Fodsports
· A picture of the boxed product, with its Serial Number visible
Once available, and the product is shipped back to Fodsports warehouse, Please send Customer Service the tracking information of the shipment.
Please note – returned Product(s) must be in good physical condition (not physically broken or damaged), in the original package and its contents, all accessories originally received with your purchase must be included.
Additional terms and conditions:
• Shipping and handling charges and taxes paid (such as state, customs, or VAT) are not refundable.
• You are responsible for and must prepay all shipping charges.
• If you wish to cancel your order and the parcel has already been shipped, you will need to receive the parcel and ship it back to the Fodsports warehouse.
• Refunds will be issued upon receiving the parcel in the Fodsports warehouse.
The return process may take from 2 to 6 weeks once we get your package at the fulfillment center, inspect your return, and complete your refund.