Intercom FAQ

Please note that both the volume of the intercom or the volume of listening to music can be adjusted with the volume +- button, if you think the intercom volume is too low, you can press “+” button to increase the intercom volume.

Please note that both the volume of the intercom or the volume of listening to music can be adjusted with the spin button, if you think the intercom volume is too low, you canTurn clockwise to increase the intercom volume.

Our product itself does not have a charging head.

1. Change the charger
2. Use the computer’s USB port to charge
3. For standard free shipping, it will take nearly 30 workdays.

1. It is recommended to replace the charging cable (if you buy a double pack, it is recommended that the buyer exchange the charging cable for testing)
2. It is possible that the indicator light of the host is broken, other functions are normal, and it does not affect normal use
3. If 1.2 is not feasible, it is estimated to be a problem with the host, and it needs to be returned for repair or replacement

1. It is recommended to replace the charging cable (if you buy a double pack, it is recommended that the buyer exchange the charging cable for testing)
2. It is possible that the indicator light of the host is broken, other functions are normal, and it does not affect normal use
3. If 1.2 is not feasible, it is estimated to be a problem with the host, and it needs to be returned for repair or replacement

Clear the Bluetooth pairing information of the intercom and connect it again.

1. Part of the cell phone signal is blocked by the human body. Check whether the cell phone is completely blocked by the human body.
2. Whether there is signal interference in the current environment, it is recommended to connect again in another environment。

Check whether the earphones are properly inserted as required and whether the earphones are inversely inserted. 2. Replace the earphone cable.

Clear the Bluetooth pairing information of the intercom and connect it again.

1. Check whether the earphone accessories are normal and properly inserted.
2. If there are too many obstacles between interphones, part of the Bluetooth signals will be blocked. It is recommended to reduce the obstacles between interphones.
3. Whether the speed exceeds 60 km/h or the distance exceeds 300 meters, it is recommended to ride within the effective speed range.

1. Turn up the volume of the intercom to check whether the volume is increased.
2. Check whether the earphones are properly assembled and the speakers are close to the ears.

The voice assistant can be recognized only when it is connected to the Internet. Please confirm whether the mobile phone network signal is normal.

1. Do not soak the Bluetooth intercom in water.
2. After using the Bluetooth intercom on rainy days, wipe the water off the surface of the walkie-talkie and remove the headset to prevent water from entering the headset or USB port.